Interns are slave labor, but it's worth the grind
I read this joke in a sub-reddit recently: Q: What are some of the best social media schedulers out there? Commenter 1: A good intern is...
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Manish Nepal
Apr 13, 20215 min
7 roadblocks that you have to overcome to make the most out of your remote work
If you weigh the advantages of going to the office for work versus the option of working from home, the scale will likely tip in favor of...
Manish Nepal
Feb 4, 20217 min
Bingo, Dumb Charades, and Toasting: 10 Fun Games To Boost Empathy in Your Customer Service Team
If you set a daily Google Alert for the word “empathy,” your inbox will soon be inundated by blogs and thought leadership posts. Over the...
Manish Nepal
Jan 17, 20219 min
7 reasons why your customer engagement is suffering (and how to improve it)
Customer engagement in an age of fleeting loyalty Running a business can be very tricky in today’s hyper-competitive environment. While...
Manish Nepal
Jan 8, 202113 min
Marketing misfires: A litany of charges against red buttons, growth hacking, and YouTube ads
We made some blunders in our marketing in 2018. Looking back, here are a few things that we could have avoided.
Manish Nepal
Jan 8, 20212 min
Restroom experience>most websites' user experience
Most websites offer user experiences that are more pathetic than my workplace restroom. 💩 Allow me to explain. Every time I go to the...
Manish Nepal
Jun 15, 20207 min
Crack the Sales Code with These 5 Sales Pitch Examples
All the sales pitch examples that we are going to go through in this post prove one thing—words have immense power. The right combination...
Manish Nepal
May 31, 20208 min
How I hopped into the wonderful world of freelance marketing
I jumped into the world of freelance marketing purely by chance. Actually, I didn’t even choose it. I was pushed into it by a series of...
Manish Nepal
May 21, 202010 min
The 13 Customer Support Metrics that Matter for Your Brand
Most brands, when they talk about customer service, they talk about it as if it were a touchy-feely concept to engage with the customers....
Manish Nepal
May 3, 20201 min
An Airbnb-like business for creatives to finish their projects
Start an Airbnb-like business for creative professionals like coders, authors, designers where you lock them up inside the property of...
Manish Nepal
Feb 26, 20208 min
Dark patterns: Manipulative marketing that tricks you into forced continuity
Inspiring Instagrammers. Avant-garde political discourse. Dozens of free articles every day on how to hack your life. The internet is...
Manish Nepal
Feb 13, 202015 min
My Favorite Heart-Touching Customer Service Stories
Here is a list of my all-time favorite heart touching customer stories, ranked in the order of goosebumpiness.
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