Manish Nepal
Good SaaS Pricing Strategy Is a Total Package
There's no one-size-fits-all SaaS pricing strategy. Brands that get their pricing right are the ones that earn happy customers.
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Manish Nepal
- Jul 24
- 10 min
A 5-Point Guide to Help You Create Your Own Customer Service Philosophy
A clearly-defined customer service philosophy gives you clarity on what kind of brand you want to be when serving your customers.
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Manish Nepal
- Jul 17
- 8 min
Is Omnichannel CX Better Than Multichannel Strategy?
Multichannel CX is present across all touchpoints. Omnichannel CX offers a wholesome experience.
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Manish Nepal
- Jul 2
- 5 min
3 Brand Examples To Prove Empathy is The Most Important Customer Service Skill
A customer service rep without empathy is like a driver without a steering wheel. Empathy is what drives customer service.
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Manish Nepal
- Jun 25
- 10 min
How to leverage CX to drive growth: A future-ready handbook
Here are a few trends that your customer-facing teams should be aware of in order to offer amazing CX.
60
Manish Nepal
- Jun 16
- 10 min
Worried about losing your sales job to ChatGPT? Here’s how to use it to your advantage
ChatGPT can help you write better email copy, summarize call/meeting notes, or come up with better lead-qualifying questions.
60
Manish Nepal
- Dec 2, 2022
- 15 min
How to leverage content to take your brand to the moon
Growth hacking content is not rocket science. You can just apply the following most common growth hacks to attract traffic to your...
60
Manish Nepal
- Nov 16, 2022
- 8 min
6 actionable tips to boost your email opt-in rates
I started looking at emails differently a couple of years back after I heard Tim Ferriss say something interesting on his podcast. “Your...
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Manish Nepal
- Oct 8, 2022
- 2 min
Google is making us stupid
The other day, I came up with a random question while reading an article about mountaineering in Nepal: “How is it like to climb up Mt....
200
Manish Nepal
- Oct 1, 2022
- 1 min
Humor: We're in for a dystopia in marketing
The year is 2099. Elon Musk is a 128-years-old transhuman enjoying his retirement in the South African backcountry. Humans have...
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Manish Nepal
- Sep 18, 2022
- 1 min
One of the greatest in content marketing
“Searching for Salaì” is probably the best marketing campaign I’ve ever come across in recent times. It’s a 9-part podcast series from...
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Manish Nepal
- Aug 4, 2022
- 15 min
7 DIY tips for SDRs to improve their LinkedIn prospecting game
Looking to improve your LinkedIn game for lead gen? Here are 7 practical tips.
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Manish Nepal
- Jul 18, 2022
- 24 min
Interview with Rory Sutherland on all-things marketing
A deep dive into the mind of Rory Sutherland, the ad genius, Vice Chairman of Ogilvy (UK) and Founder of the Behavioural Science Practice.
220
Manish Nepal
- Jul 1, 2022
- 6 min
10 edge-of-the-seat cyber crime movies you should watch
If you push through the clutter of over-rated Hollywood action flicks and rom-com, there are movies that offer a twisted taste of...
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Manish Nepal
- Jun 17, 2022
- 8 min
Here’s why you should think about meme marketing seriously
Dive into the wonderful world of meme marketing, with great examples and easy breakdown on how to do it.
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Manish Nepal
- Mar 31, 2022
- 4 min
In the post-pandemic world, good CX is your strongest business moat
Until the last decade, customer experience (CX) used to be an esoteric concept limited to the affluent customer base who frequented...
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Manish Nepal
- Mar 27, 2022
- 8 min
How to win back lost customers? 5 strategies help you recover from churn
Customers churn for a number of reasons. Here's what you can do to win back their trust and improve your retention revenue.
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Manish Nepal
- Aug 17, 2021
- 7 min
The 5 types of customer service (and which one is the best for your business)
Customer service is not the same everywhere—it keeps changing even for a brand over a period of time. And the type of customer service a...
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Manish Nepal
- Jul 24, 2021
- 1 min
Fun Product Idea: Build Refrigerator Doors with Samuel Jackson-Style Deep-fake Voice Prompts
Here's how I imagine it will work. Whenever you open the door for snacking, Sam Jackson's voice chides you with random taunts: "It's...
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Manish Nepal
- Jul 21, 2021
- 1 min
The Blind Men and LinkedIn
LinkedIn reminds me of the story about the six blind men and an elephant. To a job seeker, LinkedIn is a tool to land the right job. To a...
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