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Manish Nepal
Jul 30, 20235 min read
The Psychology of Empathy and Why It’s a Superpower
Empathy is a psychological hack that can help your brand improve customer loyalty. It's a superpower that gives you an edge over others.
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Manish Nepal
Jul 2, 20235 min read
3 Brand Examples To Prove Empathy is The Most Important Customer Service Skill
A customer service rep without empathy is like a driver without a steering wheel. Empathy is what drives customer service.
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