The Psychology of Empathy and Why It’s a Superpower
Empathy is a psychological hack that can help your brand improve customer loyalty. It's a superpower that gives you an edge over others.
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Manish Nepal
- Jul 17, 2023
- 8 min
Is Omnichannel CX Better Than Multichannel Strategy?
Multichannel CX is present across all touchpoints. Omnichannel CX offers a wholesome experience.
Manish Nepal
- Jun 25, 2023
- 10 min
How to leverage CX to drive growth: A future-ready handbook
Here are a few trends that your customer-facing teams should be aware of in order to offer amazing CX.
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