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The Psychology of Empathy and Why It’s a Superpower
Empathy is a psychological hack that can help your brand improve customer loyalty. It's a superpower that gives you an edge over others.

Manish Nepal
Jul 30, 20235 min read
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Is Omnichannel CX Better Than Multichannel Strategy?
Multichannel CX is present across all touchpoints. Omnichannel CX offers a wholesome experience.

Manish Nepal
Jul 17, 20238 min read
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How to leverage CX to drive growth: A future-ready handbook
Here are a few trends that your customer-facing teams should be aware of in order to offer amazing CX.

Manish Nepal
Jun 25, 202310 min read
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